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FREE WORLDWIDE SHIPPING ON ALL WATCHES

 

Terms & Conditions

Price

The prices include VAT of 25%. For non-EU countries therice excluding VAT, VAT / customs duties will be added on delivery according to the country's VAT-based terms. For purchases from non EU countries please check what is applicable for your country & import duties / customs duties.

Shipping

We have free shipping on all Watches. Single bracelets are charged for shipping 8 USD or 7 EUR. 

The goods will ship within 24 hours. We use either DHL or FEDEX and you will receive your order within 3-5 days. If there are external factors beyond Duke & Marquess control, then the shipping company is responsible for these. 

Please leave the recommended time before contacting us, cancel your order.

Secure payment

We use Afterpay and Dibs by nets that includes a variety of solutions to suit your needs.

We vill develop our payments soon. If you have any questions regarding payment, please email us at: support@dukeanmdarquess.com We show our prices in Swedish kronor, dollars or euros.

Duke & Marquess is not responsible for any conversion fees or exchange rates that your bank or credit card company may use when purchasing from our website. We reserve the right to change the prices of our products or our accepted payment methods, at any time, without notice or consequence.

Invoice

We offer payment with invoice in cooperation with Afterpay (bribe to Arvato Finance AB) (hereinafter "AfterPay"). Payment terms are 14 days. To be able to order an invoice, you must be 18 years old and be registered in Sweden and approved in the credit test performed at the time of purchase. For full invoice terms see here

Payment Through collaboration with AfterPay, you are given the opportunity to split your payment. For information and full terms, read more here

Terms & Conditions 

Shop now - pay directly. Shop now - pay with Afterpay.

We offer partial payment or invoice through several partners.

See current options on our checkout page.

Delivery time 

You will get your order within 3-5.

Mode of delivery

We will use either DHL or FEDEX.

Unsolved packages

Packages not retrieved no later than two weeks after delivery notification are charged with shipping, return and handling costs totaling 34 USD or 29 EUR.

Returns and replacement rights

You can return your
products that you have purchased from Duke & Marquess website within 14 days of receipt of the items. The product and the packaging must be returned in the same way as you received.

We also offer free shipping on returns, please note that you must contact us for a return ticket.    Duke & Marquess will not be responsible for any items lost during the return shipment.  

Please email us for return shipping details: support@dukeandmarquess.com                              

Make sure to include your name and order number.

Guarantee

All items we sell come with a 2-year warranty that is valid from the date of purchase. The receipt is your guarantee certificate, so always save it. Normal wear and damage due to negligence are not reimbursed by the warranty.

In case of warranty claims, we will be responsible for the return. Please contact us before returning the item. You also have 3 years' right of complaint according to the Consumer Buying Act. 

Reclaim

Have you gotten wrong or watch or one thats broken. Please report it to us as soon as you discover the error. We will be responsible for the return shipping in case, so contact us and we will inform you how to get a return ticket from us. Transport damage should be reported on the day you receive the delivery to our Customer Service. Under no circumstances should you uncover a package that looks damaged, even if you think the content is undamaged! 

If you detect the damage only after you open the package, you will immediately advertise to our customer service.

Twist & 18-year limit 

In case of dispute, our policy is to comply with the recommendations of the Swedish Complaints Board. We do not sell to people under 18 without the guardians approval.

Customer details

Upon entering into the agreement you agree that Duke & Marquess AB processes and stores your information in accordance with this agreement. Duke & Marquess AB owns the right to process and store data that uniquely identifies a person, company or organization to be given the opportunity to perform contracted missions and comply with laws governing quotes, billing and accounting. 

Duke & Marquess AB owns the right to publish these data in systems / tools / cloud services at subcontractors used in their own organization.

You are entitled to information about the data that Duke & Marquess AB stores concerning you and how these data are processed. You may also request rectification or deletion of this information. The request must be sent in writing, signed or by verified email address to Duke & Marquess AB. 

Duke & Marquess AB deletes all of the account holder's data provided that due to valid business purposes or for legal reasons, the information requires that they be stored. Duke & Marquess AB aims to provide services in such a way that information is not destroyed by mistake or through malicious processes. This means that information may remain in backup systems for a limited period of time. You are able to lodge a complaint regarding Duke & Marquess AB Personal Data Responsibility to the Supervisory Authority (Data Inspection) regarding stored data at Duke & Marquess AB. 

Duke & Marquess AB commits you to: - Use internal use only to complete the entered agreement and legal requirements. - Do not transfer or sell data to 3rd party unless it is required to complete the assignment. - Do not transfer or sell data to countries outside the EU / EEA. - Take the security measures required by Duke & Marquess AB by law. 

AfterPay processing of personal data When purchasing with invoice, AfterPay will process your personal information as a personal data controller. Personal data are processed, for example, for the performance of the agreement, and for conducting identification and credit control via external and internal databases. For more detailed information about AfterPay's processing of personal data and your rights related to treatment see here.

Reservation for errors in tasks

Sometimes prices for the goods may be wrong. In case of incorrect price, we will notify you soon before we ship the goods and you will of course be entitled to undo the purchase if you wish.

If you have any questions about our terms and conditions, please contact us

Take a closer look on our watches - Always fast delivery!

Lean Bedford
108

$

Lean Bedford

Ships within 24 hours!

108

$

Lean Black Bedford
108

$

Lean Black Bedford

Ships within 24 hours!

108

$

Lean Black Chatillon
108

$

Lean Black Chatillon

Ships within 24 hours!

108

$

Lean Black Duke
118

$

Lean Black Duke

Ships within 24 hours!

118

$

”Afterpay”